How the Insurance Appraisal Process Works
The Appraisal Provision allows the policyholder to hire an independent appraiser to determine the value of their damages. In turn, the insurance company will also hire their own independent appraiser. The two appraisers will then get together and select an umpire. The umpire is basically an arbitrator, or what you might call the judge. If a disagreement between the two appraisers arises, they can present their differences to the umpire who will make a ruling. These three individuals are known as the Appraisal Panel. The object of the Panel is to determine The Amount of Loss. The Amount of Loss is the total dollar amount needed to return the damaged property (your roof and/or any other damaged property) back to its original condition, either by repair or replacement.
What Happens Now?
Sometimes issues arise where the two independent appraisers can’t agree on certain items. In this event, the two appraisers will submit their difference to the chosen umpire. The three will discuss the issues and try to reach an agreed settlement of the differences. As stated above, the settlement or final number is called The Amount of Loss. The final amount is known as the Appraisal Award. Once any TWO of the three individuals on the Appraisal Panel sign the award…the dispute is over! The amount on the Award is binding and is paid by the insurance company, to the policyholder. This amount will be due and payable to the contractor as it reflects the final negotiated total amount for the roof replacement.
The appraisal process is a time consuming process and should not be invoked until after your insurance carrier has made it clear that they are unwilling to negotiate to the present day, fair market value. Most insurance carriers attempt to be fair in their settlements, so appraisals are not always necessary.
Integrity Roofing and Painting
115 North Union Boulevard, Colorado Springs
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I am very happy with the service I received. From beginning to end Ben has been a dream to work with, Ben made sure that I was keep in the loop on when supplies where going to be delivered and when my roof was going to be replaced. They … More even sent Jose in to fix some drywall that was damaged (not caused by integrity). Ben, John and Nathanial were very professional all the way through the job and each and everyone of them showed compassion and understanding my moods and never once were they rude. I will recommend Integrity Roofing to anyone I know that needs a roof done. Well done guys and thank you all
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We were selling our home and found that the roof had significant hail damage during the inspection. I called Integrity Roofing and they were able to complete the job for us quickly and help us walk through the insurance claim to make the … More process as painless as possible. Anthony was great, as well as the whole team. I would recommend using them!
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I'd like to take a moment to share my experience with Integrity Roofing and Painting. Specifically, I'd like to mention my representative, Jordan Jeffords. Unlike other roofing companies that provided me with estimates, Jordan … More actually took the time to listen to my concerns and understand my unique situation. I say unique because with an aggressive closing timeline for the sale of my home, I discovered that my roof needed to be replaced as a result of my builder installing faulty shingles. It was literally the worst case scenario!
Instead of taking advantage of my vulnerability and pushing a hard sale to put money in his pocket, Jordan demonstrated empathy. Yes, I said empathy. He assured me that he'd do everything possible to provide me with accurate quotes; even connecting me with outside vendors in the local solar industry to provide savings on the removal and reinstall of my panels. Trust me, having someone to point you in the right direction when it comes to solar panels and replacing your roof is important. It can be VERY expensive! Knowing my situation and the need to receive a timely and competitive quote - Jordan delivered. No strings attached.
If the scenario weren't predicated on the quick sale of my home via a pricing concession, I would have given Jordan and Integrity my business. Although other companies provided lower quotes, I firmly believe that working with a vendor that takes a genuine interest in supporting their customer is priceless. In the event that you need to repair or replace your roof - call Integrity Roofing and Painting. Be sure to specifically as for Jordan because he's an outstanding young man that cares for his customers.
