Integrity Roofing and Painting
Austin Hiring Guide

Why Should Austin Homeowners Choose a Local Roofing Company?

A local roofer knows the City's permit and wildfire rules, answers the phone after the storm crews leave, and is easy to find if something goes wrong.

Veteran-owned Family-run since 1990 650+ Google reviews

Key numbers

77 verified hail storms with stones of 1.75 inches or larger reached Travis County, which includes Austin, from 1984 to 2025 in the storm records we keep; the largest measured 5 inches (softball size) on May 20, 2011 (NOAA NCEI).

Hail storms by decade, 1984 to 20251980s: 8, 1990s: 16, 2000s: 24, 2010s: 13, 2020s: 16
Source: NOAA NCEI
Largest hail5 in. (softball), May 20, 2011
Source: NOAA NCEI
Costliest hail storm$160 million insured losses (2006 dollars), April 20, 2006
Source: Insurance Journal

A storm counts when NOAA lists a report in Travis County. Each hail size is the storm's largest report in the seven Austin-area counties, which may have fallen in a neighboring county, and insured losses cover every area the storm hit.

Austin homeowners should choose a local roofing company because a local roofer already knows the City of Austin’s permit and wildfire rules, can be reached after a storm when out-of-town crews have moved on, and has a reputation in town to protect. Local is a starting point, not a guarantee: check any roofer against the Texas rules below before you sign.

What local actually gets you

  • City rules from day one. Inside City of Austin limits, a like-for-like shingle reroof is usually exempt from a building permit, but not in the Wildland-Urban Interface when 50 percent or more of the roof is replaced, and not when more than 128 square feet of decking is replaced. WUI homes also need a Class A roof covering. A local roofer checks your address before quoting. More in how to choose the best roof for your Austin home.
  • Someone to call later. Warranty and leak calls come months or years after the job. A local office and crew can come back.
  • Accountability. You can drive to the office, and the company’s name is on roofs your neighbors see every day.
  • Climate experience. Austin roofs deal with long summers, hail and microbursts. A roofer who works here every season knows how roofs fail here.

The Texas rules that protect you

From the Texas Department of Insurance (TDI):

RuleWhat it means for you
No deductible dealsIt is illegal for a contractor to offer to waive, rebate or absorb your deductible
$1,000 noticeContracts of $1,000 or more involving an insurance settlement must say you pay the deductible
No public adjustingA roofer cannot act as your public adjuster or promise to negotiate or file your claim
ReportingViolations go to the Texas Attorney General, 800-621-0508

Texas also has no state roofing license. The bill analysis for HB 3344, a 2025 proposal to license reroofing contractors, notes that the state does not require one, and the bill never reached a House floor vote. That makes city registration, proof of insurance and written bids the checks that count.

A checklist for any Austin roofer

TDI’s advice after hail and windstorms, plus a few local checks:

  1. Get more than one bid or estimate.
  2. Check references and phone numbers.
  3. Look up complaints with the Better Business Bureau.
  4. Visit or call the office; confirm it is in the Austin area.
  5. Never sign a contract with blank spaces.
  6. Do not pay in full up front, and do not make the final payment until the work is done.
  7. Ask whether your home is in the WUI and whether a permit is needed.

After a storm, put these in order with 5 steps after a storm damages your Austin roof, and see Austin storm damage repair. To judge a manufacturer badge on a bid, read what a shingle master credential proves.

Your local Austin roofer

Integrity Roofing and Painting is veteran-owned and family-run since 1990, an Owens Corning Platinum Preferred contractor with 650+ Google reviews. Our Austin office is at 13341 W US Hwy 290, Building 2, Suite 246, open Monday to Friday, 8 a.m. to 5 p.m. Call (512) 610-5897 or book a free Austin roof inspection; we reach out the same business day. See all Austin roofing services.

Sources: Texas Department of Insurance, Roofing and insurance: know the law and Hail damage to your home or car?; City of Austin, Work Exempt from Building Permits and Wildland-Urban Interface Code.

Photos From Our Projects

Gray shingle roof with a ridge cap at a dormer
Ridge cap detail at a dormer, Austin area

How an Austin Roof Goes With Us

1

Schedule Your Free Inspection

Call or book online. We reach out the same business day, confirm a time, and a Client Solutions Representative researches your property so they arrive prepared.

2

Thorough Roof Inspection

Your rep inspects the attic, roof surface, flashing, gutters, and the rest of the exterior, and documents what they find with detailed photos so nothing gets missed.

3

Honest Assessment & Options

We walk through exactly what we found and present Good, Better, and Best options with upfront pricing. If the roof does not need work, we tell you that.

4

Clear Paperwork & Claim Documentation

You get a written contract that spells out the scope. If you are filing an insurance claim, the claim stays yours: we provide photo documentation and make sure nothing gets missed in the scope.

5

Expert Installation

Our crews install to manufacturer specifications under superintendent oversight, with quality checks and photo documentation at every stage.

6

Final Walkthrough & Warranty

We clean the site, walk you through the completed work, register your manufacturer warranty, and stay available for anything down the road.

Frequently Asked Questions

Can a Texas roofer offer to pay my deductible?

No. The Texas Department of Insurance says it is illegal for a contractor to offer to waive, rebate or absorb a policyholder's deductible, and your insurer may ask for proof you paid it. A roofer who offers is asking you to take part in something illegal.

What must an Austin roofing contract say if insurance is paying?

TDI says a contract of $1,000 or more that involves an insurance settlement must include a notice that you, the policyholder, must pay the deductible. Do not sign a contract with blank spaces.

Can my roofer handle my insurance claim?

No. In Texas a contractor cannot act as a public adjuster on a claim for work it is also doing, or advertise that it will negotiate or file your claim. The claim is yours. A good roofer documents the damage and makes sure nothing gets missed in the scope.

Where do I report a roofer who breaks these rules?

TDI says to report violations to the Texas Attorney General at 800-621-0508. For insurance questions, TDI's consumer line is 800-252-3439.

Do roofers need a license in Texas?

No. Texas does not issue a state roofing license; a 2025 bill to create one, HB 3344, never reached a House floor vote. Some cities, including Buda and Cedar Park, require roofers to register before pulling a permit, so check registration with your city, ask for a certificate of insurance and call the insurer to confirm it, and get written bids.

Start With a Free Roof Inspection

Honest findings, photos of what we see, and clear options before you commit to anything. We'll reach out the same business day.

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