Integrity Roofing and Painting
Colorado Springs Roofing Ethics

Roofing Ethics: What Will an Honest Colorado Springs Roofer Refuse to Do?

If a roofer will bend the truth for you with your insurer, assume they will bend it with you. Here are the lines a good roofer will not cross.

Veteran-owned Family-run since 1990 650+ Google reviews

Key numbers

About 39.4% of Colorado Springs's housing units (83,375 of 211,353) were built in 1979 or earlier, the Census bin closest to the 1978 federal lead-paint ban (U.S. Census Bureau, American Community Survey 5-Year Estimates, 2020-2024).

66.2%66.2% of occupied housing units in El Paso County were owner-occupied in 2020-2024.
Source: U.S. Census Bureau, American Community Survey 5-Year Estimates, 2020-2024

An honest Colorado Springs roofer will refuse to pay, waive or rebate your insurance deductible, refuse to send your insurer an inflated invoice, refuse to pose as a public adjuster, refuse to ask you to pull a homeowner permit for their work, refuse to take your money without the contract terms Colorado law requires, and refuse to start before the permit is issued. The rule underneath all of them is simple: a roofer who will lie to your insurance company for you has shown you that they will lie, and the next person they lie to may be you.

The seven lines

An honest roofer will notThe rule behind it
Pay, waive, rebate or “absorb” your deductibleC.R.S. 6-22-105 bars advertising or promising it
Bill your insurer for work, material or a price you did not getThat is insurance fraud
Claim to be or act as your public adjusterC.R.S. 6-22-105(3); a contractor under contract may discuss the repair scope
Ask you to pull a homeowner permit for their crewPPRBD: homeowner permits are only for owners doing their own work
Take a deposit without a written contract that meets the statuteC.R.S. 6-22-103 lists what it must contain
Spend your deposit before materials arrive or most work is doneC.R.S. 6-22-103(2): payments are held in trust
Stock materials or start work before the permit is issuedPPRBD: triple permit fee and a stop work order

Why the deductible is the line that matters most

The deductible is your share of the loss under your policy. When a roofer “covers” it, the money has to come from somewhere, and usually it comes from an invoice that tells the insurer the job cost more than it did. Colorado’s law has teeth on both sides: under C.R.S. 6-22-105, an insurer does not have to consider a violating contractor’s estimate, and the owner or the insurer can sue the contractor. Our article on Colorado’s deductible law explains the history, and insurance fraud explains what fraud looks like on a roof claim.

When we first wrote this article in 2016, roughly one in three prospective customers in Colorado Springs asked us some version of “what about my deductible?” The answer has not changed: you pay it, by check or card, and we install the best roof the claim and your budget allow.

Why it matters to you, not just the insurer

  • Trust runs one way. A company that writes false invoices as routine will not suddenly become careful with your scope, your change orders or your warranty registration.
  • Corners have to be cut somewhere. If the roofer gives up the deductible, the money comes out of materials, labor or the parts of the roof you cannot see.
  • Your claim is on the line. A fraudulent invoice can put the whole claim, and your relationship with your insurer, at risk.
  • Everyone else pays. Fraud raises the cost of coverage for every homeowner in a hail-prone city like ours.

What an honest roofer will do instead

  • Give you a written contract with the 72-hour cancellation right and the deductible statement Colorado requires.
  • Pull the permit in the company’s name and call in the inspection.
  • Document the damage with photos and make sure nothing gets missed in the scope, while the claim stays yours.
  • Show you the final invoice that goes to your insurer.
  • Price any upgrade you choose separately from the claim, and offer financing for it if that helps.

To check a roofer’s license and insurance, read do Colorado Springs roofers need a license and insurance?. To research a roofer’s record, see where to check a roofer’s reputation. Good ethics show up in everyday service too; see the customer care you should expect. If the inspection itself worries you, see what a HAAG-trained inspector checks.

Work with a roofer that holds the line

Integrity Roofing and Painting is veteran-owned and family-run since 1990, and an Owens Corning Platinum Preferred contractor with 650+ Google reviews. We do not pay deductibles, and we put that in writing. Call our Colorado Springs office at (719) 488-2800 or book a free Colorado Springs roof inspection.

Sources: C.R.S. 6-22-103, 6-22-104 and 6-22-105; Pikes Peak Regional Building Department, Do You Have Roof Damage From a Storm? and Reroof Guidelines, rev. 03/05/2024.

How an Honest Insurance Job Runs

1

Schedule Your Free Inspection

Call or book online. We reach out the same business day, confirm a time, and a Client Solutions Representative researches your property so they arrive prepared.

2

Thorough Roof Inspection

Your rep inspects the attic, roof surface, flashing, gutters, and the rest of the exterior, and documents what they find with detailed photos so nothing gets missed.

3

Honest Assessment & Options

We walk through exactly what we found and present Good, Better, and Best options with upfront pricing. If the roof does not need work, we tell you that.

4

Clear Paperwork & Claim Documentation

You get a written contract that spells out the scope. If you are filing an insurance claim, the claim stays yours: we provide photo documentation and make sure nothing gets missed in the scope.

5

Expert Installation

Our crews install to manufacturer specifications under superintendent oversight, with quality checks and photo documentation at every stage.

6

Final Walkthrough & Warranty

We clean the site, walk you through the completed work, register your manufacturer warranty, and stay available for anything down the road.

Frequently Asked Questions

What happens to the homeowner if a roofer covers the deductible?

Under C.R.S. 6-22-105, the insurer does not have to consider that contractor's estimate, and the insurer or the homeowner can sue the contractor for damages. Covering a deductible usually means an inflated invoice to the insurer, and a homeowner who goes along with it can be part of insurance fraud.

Can my roofer talk to my insurance adjuster?

Yes, within limits. Colorado law bars a roofing contractor from claiming to be or acting as a public adjuster, but a contractor with a valid contract may discuss the repair scope with the insurer on your behalf. The claim itself stays yours.

Is it a red flag if a roofer asks me to sign before the adjuster comes?

Not by itself, if the contract follows Colorado law. It must let you cancel within 72 hours of signing with a full deposit refund, and you can also cancel within 72 hours of written notice that your claim was denied in whole or in part. Read the cancellation section before you sign anything.

How can I pay my deductible if money is tight?

Pay it honestly and ask about financing for the part of the job insurance does not cover. Many homeowners spread the cost that way instead of looking for a roofer who will bend the rules.

Start With a Free Roof Inspection

Honest findings, photos of what we see, and clear options before you commit to anything. We'll reach out the same business day.

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