To evaluate a local roofing company, score it on eight things that are hard to fake: how its installers are trained, whether it has a written installation standard, who supervises your job, whether you keep one contact from start to finish, how it protects and cleans your property, who handles warranty calls, whether its office is real, and whether you can see roofs it finished near you. A company that scores well on six or more is worth a bid.
The scorecard
| # | What to check | Good sign | Red flag |
|---|---|---|---|
| 1 | Training | Installers trained to the manufacturer’s instructions, with ongoing education | ”Our guys have done this forever” and nothing more |
| 2 | Written install standard | A document listing what goes on every roof | Each bid invents its own scope |
| 3 | Supervision | A named supervisor or project manager checks the work | Crew works alone, owner never visits |
| 4 | One contact | The same person from inspection to final walkthrough | Every call reaches someone new |
| 5 | Site care | Landscaping and driveway protected, magnetic nail sweep, haul-off | ”We clean up what we can” |
| 6 | After the job | A customer service line and a warranty registered in your name | No answer once the check clears |
| 7 | Office | A physical office you can walk into, regular hours | A P.O. box or a hotel |
| 8 | Finished work | Addresses of recent roofs near you | ”Our customers value their privacy” for every job |
Check the license and insurance first; that is a pass or fail, not a score. In Colorado Springs, run the 15-minute legitimacy check and read why a local contractor matters here.
Training and standards
Building codes treat the manufacturer’s installation instructions as part of the code, so a crew trained on those instructions builds a roof that passes inspection and keeps its warranty. Ask how new installers are trained before they work on a roof, and how the company checks experienced ones. Then ask for the written standard. Ours is the Integrity Roofing System: the same minimum on every roof, whichever shingle you choose, from the yard sign and permit to ice and water shield, ventilation and cleanup.
Supervision and one point of contact
A trained project manager should oversee every install, and you should know that person’s name before the crew arrives. It is simpler to work with one person from start to finish; the fewer handoffs, the fewer misunderstandings about color, scope or schedule.
See the work and the office
Stop by the office unannounced during business hours, and drive past two or three roofs the company finished nearby. Look at the ridge lines, the flashing at walls and chimneys, and the edges. Ask to see a material you are considering: for example metal on a Security-Widefield home, a cedar look on a Denver home, or a flat roof section.
Timing
If your roof needs work, do not wait for the first freeze: read why to repair a Colorado roof before winter. To judge the expertise of the person inspecting your roof, use six questions for a roof expert, and to judge a badge, read what a manufacturer credential proves.
Score us
Integrity Roofing and Painting is veteran-owned and family-run since 1990, an Owens Corning Platinum Preferred contractor, BBB accredited with an A+ rating, with 650+ Google reviews. Our offices are at 115 N Union Blvd in Colorado Springs, in Centennial for the Denver area, and in Austin. Call (719) 488-2800 or book a free roof inspection; we reach out the same business day.
Sources: City and County of Denver, Roofing Guide and Checklist (IRC R903.1: manufacturer's installation instructions are part of the code).
